Customer Satisfaction Questionnaire

As part of our ISO9001 quality system, building your needs into our continuous improvement programme’s, we would ask you take a few moments to complete the attached form and therefore assist in improving your experience with Price Tools Sales.

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   Denotes a required field

General
How Often Do you Order from Price Tools	Every day 2 or 3 times a week Once a Month Less than once a Month
Are You a Dealer or End User	End User Dealer
How would you Rate our ease to do Business with?	Very Easy Easy Difficult Extremely Difficult
How would you Rate the Caliber of our Staff?	Excellent Good Satisfactory Poor
Service
How would you Rate our Delivery Service?	Excellent Good Satisfactory Poor
How do you think your Orders are Inputted?	Accurately Accurately Sometimes Not Accurate Regularly Inaccurate
How would you Rate our Telephone Response?	Excellent Good Satisfactory Poor
How do you Rate our Efficiency in Resolving Queries?	Excellent Good Satisfactory Poor
How would you Rate our Overall Service?	Excellent Good Satisfactory Poor
Would you Recommend our Company to someone else?	Definitely yes Maybe No
Account Name
Account Number
Name
Position

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