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Achieving Pricing and Profitability Excellence in Retail - (Deloitte Team)

Achieving Pricing and Profitability Excellence in Retail - (Deloitte Team)


Welcome to Deloitte’s Retail Pricing Training Course. For some time, retailers have recognized that pricing is a powerful lever to drive profitable results and to improve competitive positioning. However, many retailers struggle to achieve the full value from pricing. Effective pricing requires an integrated and broad approach across several core competencies, including strategy, execution, and technology. This web-based course focuses on defining these core competencies in the retail environment, while also providing insight into leading practices and levers for improvement to meet the pricing challenges of today.

Attendees will learn:

  • The latest industry trends related to retail pricing, promotions, and markdowns

  • Roles and responsibilities of a typical retail pricing organization

  • Six core competencies that must be in place for an organization to achieve full benefits of improved pricing

  • Relevant effective practices across each core competency

  • Industry strategies and tools to overcome major pricing challenges

  • Next steps to continue pricing improvement

Duration: 84 minutes

Meet Your Instructors

Chris Goodin
Principal, Deloitte

Chris is the founder of the Retail Pricing & Profitability Management Practice. Chris has 18 years of experience in the field of price management, in both the retail and consumer goods sectors. Over that career, his work has spanned leading large scale, multi-year pricing transformation projects to highly strategic pricing initiatives to improving market share, customer loyalty and price perception.

Prior to his consulting tenure, Chris held several leadership roles in the retail and consumer packaged goods (CPG) industries involving price management, marketing ROI, and customer loyalty.

Kim Frazier
Senior Manager, Deloitte

Kim is a leader within Deloitte’s Retail Pricing & Profitability Management practice, bringing with her more than 13 years of client experience in Retail and Consumer Goods. Over the course of her career, Kim primarily focused on helping clients in the grocery, consumer electronics, mass merchant, and home improvement sectors improve their pricing capabilities. Kim has led several successful transformational pricing programs centered on price strategy, price optimization, zone pricing, organizational design, and pricing process design. She has also worked closely with industry-leading price optimization software companies. Kim and her teams have delivered over a quarter of a billion dollars in pricing performance benefit to clients.